Frequently asked questions.

We Form Pay provides services to eligible corporate customers.

All applications are subject to We Form Pay's customer acceptance, verification and compliance requirements.

Certain business activities and jurisdictions are not currently supported.

We Form Pay supports multiple currencies for eligible business customers.

Available currencies, account details and payment capabilities may vary depending on the service, payment infrastructure and customer's approved account configuration.

Contact our team for information about current currency availability.

Where available, customers may receive dedicated or named payment account details for supported currencies.

For certain supported currencies, account services may instead be provided through pooled account arrangements.

Available account details depend on the applicable payment infrastructure and customer account configuration.

Eligible customers can hold and manage supported currencies through We Form Pay.

The currencies available to an individual customer depend on their approved account configuration and service availability.

No.

We Form Pay provides services to eligible corporate customers and does not provide personal payment accounts.

Yes. Eligible customers can send and receive business payments through the payment services and networks available to their account.

Payment availability may depend on the currency, destination, beneficiary information, payment infrastructure and customer account configuration.

Yes. Eligible customers can send and receive supported business payments through the SEPA network.

Availability is subject to the customer's account configuration and applicable payment requirements.

Yes. Eligible customers can send and receive supported international business payments through SWIFT.

Payment availability depends on the applicable currency, destination, beneficiary details, banking infrastructure and customer account configuration.

Yes. Eligible customers can use We Form Pay to make supported business payments to suppliers and service providers.

Payments are subject to applicable payment, compliance and transaction requirements.

Processing times vary depending on the payment network, currency, destination, beneficiary institution, intermediary institutions, compliance requirements and other factors.

We Form Pay does not guarantee a specific processing time unless one has been expressly provided for the applicable payment service.

Yes. Eligible customers can convert between supported currencies through We Form Pay.

Currency conversion availability depends on the currencies involved, transaction requirements and service availability.

Exchange rates may vary depending on the currencies involved, transaction size, market conditions and applicable commercial terms.

The applicable exchange rate is provided before the conversion is confirmed.

Yes. Foreign exchange can be used alongside We Form Pay's international payment services where an eligible payment requires currency conversion.

We Form Pay currently supports USDT and USDC.

We Form Pay currently supports USDT and USDC.

Availability may depend on the supported blockchain network, transaction requirements and customer account configuration.

Yes. Eligible customers can hold supported stablecoins through dedicated business wallets provided as part of We Form Pay's digital asset services.

Yes. Eligible customers can send supported stablecoins to and receive supported stablecoins from external wallet addresses.

Customers must ensure that the correct wallet address, digital asset and supported blockchain network are used.

Yes. Eligible customers can convert supported fiat currencies into supported stablecoins through We Form Pay's on-ramp services.

Yes. Eligible customers can convert supported stablecoins into supported fiat currencies through We Form Pay's off-ramp services.

Yes. We Form Pay provides eligible business customers with supported OTC conversion services between fiat currencies and supported stablecoins.

Availability and applicable rates depend on the transaction and applicable commercial terms.

Start an online business application and provide the requested company, ownership, management and verification information.

Once the application is complete, submit it for We Form Pay's customer acceptance and compliance review.

Required documentation depends on the business, ownership structure, jurisdictions involved and services requested.

This may include company registration documents, ownership information, identification documents, proof of address and other supporting business documentation.

Additional information or documents may be requested during the review.

Provide information about the individuals and entities that own, control or manage the business.

Depending on your company structure, this may include:

• Directors
• Ultimate Beneficial Owners (UBOs)
• Shareholders
• Authorised representatives
• Corporate shareholders and ownership structure

The time required to review an application depends on the business structure, information provided, jurisdictions involved and whether additional information or documentation is required.

We Form Pay does not guarantee a fixed onboarding timeframe.

No.

Certain business activities and jurisdictions are not currently supported under We Form Pay's customer acceptance framework.

As part of our customer acceptance framework, certain business activities and jurisdictions are not currently supported.

If your business has connections to multiple jurisdictions, eligibility will be determined as part of the customer onboarding and compliance review.

Yes.

We Form Pay may request additional information or supporting documentation where required to complete the customer acceptance and compliance review.

We Form Pay brings together essential business payment services for companies operating internationally.

Manage supported currencies, receive and send international payments, access foreign exchange and use supported digital asset services through one business platform.

We Form Pay Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business.

FINTRAC MSB Registration Number: C100000243

Registered activities include foreign exchange dealing, remitting or transmitting funds and dealing in virtual currency.

FINTRAC registration does not constitute a licence, approval or endorsement by FINTRAC.

FINTRAC registration confirms that We Form Pay is registered as a Money Services Business in Canada. It does not constitute a licence, approval or endorsement by FINTRAC.

No.

We Form Pay Inc. is a registered Money Services Business and is not a bank.

Payment accounts and account-related services made available through We Form Pay use payment infrastructure provided through regulated partner institutions.

Balances held through We Form Pay are not bank deposits with We Form Pay and are not insured by CDIC or another deposit insurance scheme solely by virtue of being held through We Form Pay.

We Form Pay performs customer verification, screening, transaction monitoring and other compliance controls as part of its regulatory and customer acceptance framework.

Depending on the customer or transaction, additional information or supporting documentation may be required.

Fees depend on the services used, transaction type and the customer's agreed commercial terms.

Applicable fees are provided as part of the customer's agreed pricing.

Applicable foreign exchange or conversion pricing depends on the transaction and the customer's agreed commercial terms.

The applicable rate is provided before a conversion is confirmed.